1.  PRODUCTS

Organic cotton is softer and more durable—going through less processing, with no chemicals to weaken fibers. By choosing GOTS certified organic products, we can go a long way to reducing exposure to harmful chemicals to our loved ones.

Organic cotton is gentle on babies’ delicate skin and less likely to cause allergic reactions.

Bamboo fabric is incredibly soft, making it gentle on a baby’s delicate skin. It’s also naturally hypoallergenic, which reduces the risk of skin irritation or allergies. Bamboo’s moisture-wicking properties help keep babies dry and comfortable, preventing skin rashes. Additionally, bamboo fabric has natural temperature-regulating qualities, ensuring that babies stay cozy in various weather conditions. Bamboo’s eco-friendliness contributes to a healthier planet for future generations, aligning with the desire for sustainable and responsible parenting choices.

At Lazament, safety is our utmost priority. Every Lazament product undergoes meticulous design and testing in accordance with relevant regulations. In the United States, this encompasses guidelines set by the Consumer Product Safety Commission and the American Society for Testing and Materials (ASTM). Our adherence extends to the latest U.S. legislation, the Consumer Product Safety Improvement Act (CPSIA) of 2008 (H.R. 4040), addressing lead and Phthalates levels in children’s items and outlining proper labeling and tracking. Following CPSIA, Lazament rigorously tests post-production samples using certified third-party labs, and each regulated product is tagged with tracking data to indicate manufacturing details. We empathize with parental safety concerns and, since our inception, have committed resources and procedures to ensure compliance and your peace of mind with Lazament products.

Our organic products stand out due to their stringent quality standards. To ensure authentic organic cotton, we partner with a US-based GOTS™ certifier, upholding a comprehensive benchmark for organic fabric production from material sourcing and responsible manufacturing to labeling.
 
Our bamboo products stand out due to their exceptional production standards. Through partnerships with reputable certification bodies, we ensure responsible sourcing, sustainable manufacturing, and superior quality, reflecting our commitment to genuine eco-friendliness and high benchmarks in bamboo-based item creation.

Our dedication lies in crafting comfortable, snug, and ethically-produced clothing using organic cotton and bamboo. To achieve the right balance of flexibility and coziness in certain pieces, we combine small proportions of spandex with our organic cotton and bamboo. We make it a point to transparently disclose the fabric composition in the product information for each of our creations.

2.  SHIPPING

Orders placed on exfatter.com are dispatched from our warehouse in Ningbo, China.

Orders placed on exfatter.com ship anywhere all over the world. For more shipping information, please click here.

Economy shipping for packages to the Continental US are shipped via eCommerce forwarder from our China warehouse, with final delivery via USPS or via FedEx, it takes about 10-12 days.

Express shipping for packages will ship via DHL or via FedEx. Due to customs clearance, we are not able to guarantee delivery timing, it takes about 3-5 days.

Absolutely, we offer worldwide shipping to the majority of countries. For further inquiries about international shipping, please don’t hesitate to contact our Customer Care Team at hello@lazament.com.

3.  ORDERS

As we aim for immediate dispatch, our warehouse is focused on efficient processing. If changes are needed, kindly reach out via email at hello@lazament.com or WhatsApp message to +1-332-733-9094 within 24 hours. Otherwise we’re unable to alter or cancel orders.

All orders originate from our China warehouse through an economy e-Commerce forwarder, typically taking around a week. Subsequently, delivery is facilitated by USPS. To track your order, kindly contact our customer service at hello@lazament.com, or track by yourself at USPS.com after one week.

This can be a tricky one! If your order hasn’t departed from our end, our team will make efforts to accommodate changes. If it’s already in transit, you’ll need to coordinate a redirection with the carrier responsible for your order. If necessary, please email hello@lazament.com as soon as possible.

4.  RETURNS

If a product doesn’t meet your satisfaction upon receipt or doesn’t perform as expected, you can return it to us within 7 days upon receipt for a replacement, exchange, or refund. Full details can be found here.

Oh dear, this isn’t the experience we aim for. We’d be grateful if you could inform us about this issue by contacting our team at hello@lazament.com. We’ll make sure this is resolved with you.

5.  OTHERS

Our network of wholesalers spans across the United States. To locate the nearest store, kindly get in touch with our team. Moreover, we’re eager to collaborate with baby stores worldwide to expand our sales avenues and reach. Feel free to explore this opportunity with us.

We value the privacy of your personal details, and at Lazament, we are committed to safeguarding them. Your personal information will not be shared or sold to third parties. When you make a purchase, we collect your email address for order-related communication, confirmation, and occasional updates about Lazament. If you prefer not to receive such communications, you can opt-out. All other personal information is strictly used for order processing and is kept confidential and secure.

If you are a retailer and would like information on how to carry LAZAMENT® products in your store, please visit our wholesale page here or email us at hello@lazament.com. 

No worries reach out to our team at hello@lazament.com and we’d love to get you a (human) answer.