Here, you can find answers to frequently asked questions about our factory’s custom process, payment methods, sample services, and after-sales guarantees. Whether it’s customizing for your own brand of children’s clothing or providing OEM services, we can flexibly meet your needs and create unique styles based on your requirements and creativity. You can contact us via email, phone, or the contact form on our official website. Thank you for choosing us as your custom apparel supplier, and we look forward to providing you with an excellent custom experience!
1. ABOUT PRODUCTS
For starting orders of 100 units per style, there is a 2 color/print maximum. For 200 units per style, there is a 3 color/ print maximum.
After you checking our process, then you can find there is much quality control in that. We also could send the procee PIC and video if necessary. Last, we have professional QC Inspector, they will follow AQL 2.5 inspection standard to examine all goods. Then will offer the inspection report for you before shipping if necessary. Of course you can let your QC company for inspection if you have that.
2. ABOUT PAYMENT TERMS
- For Baby and Kids Clothing, Sample Fee is $30/pcs
- For Women and Men Clothing, Sample Fee is $50/pcs
- For Tote Bags and Travel Bags, Sample Fee is $100/pcs
- For Accessories, include bibs, hats, socks, etc., sample fee is $20/pcs
Of course, when your order reaches 100 pieces, we will refund your sample cost.
Production is 30% deposit, 70% COD (final payment upon completion of goods). Shipping and handling costs will be calculated and applied to your final COD invoice. Additionally, any materials purchased by us for your production will be added to final invoice.
3. ABOUT SHIPPING
Our factory loacted in Ningbo City, China. About 3 hours by car from Shanghai City. All our air shipment will ship from Shanghai Airport to your address and all our ocean shipments will ship from Ningbo Port to the nearest port of your city.
Normally our lead time is 45 days, include 20-25 days for custom fabrics, and 15-20 days for cutting, sewing and packing. But if you choose fabrics from our fabric catalog, or your quantitis less than 500pcs, our lead time is 15 days. For details, please email us at email@example.com