RETURNS & EXCHANGES

Exchanges:

 

If you purchased an item(s) from exfatter.com and would like to exchange it for a different color, size or style, you can do so by returning the item(s), within 21 days of your purchase date, to the address below with a copy of your original receipt and a written explanation of the items you would like.

Please contact our customer service department prior to returning the item to check availability. Item(s) being sent back for exchange must be in new, unused condition with original tags still attached.

We will ship the new items to the original ‘ship to’ address at no extra charge. All exchanges are dependent on current stock. Please check availability on sweetpeanut.com or by emailing exfatter@nea.ltd

 

A302, No.11 Yinxian Ave. Yinzhou District

Ningbo City, Zhejiang Province

China. 315121

Attn: Emily Jin

Tel. +86 18668572583

 

Returns:

 

Item(s) purchased from exfatter.com must be returned in new, unused condition with original tags still attached in order to receive a refund, within 30 days of your purchase date.

Items purchased on sale (including surprise boxes) or with a promo code are final sale.

To return an item(s) for a refund please send it to the address below with a copy of the sales invoice email. A refund will be issued in the original form of payment. Please note that we cannot refund the original shipping charges.

 

A302, No.11 Yinxian Ave. Yinzhou District

Ningbo City, Zhejiang Province

China. 315121

Attn: Emily Jin

Tel. +86 18668572583

 

 

Important:

 

Please ensure:

  • Item(s) are unworn and in the original packaging
  • Item(s) are unwashed/unaltered and with the original tags
  • Item(s) were purchased directly from exfatter.com
  • Your return form was submitted within 21 days of receiving your item(s)